First, find the hole in the back of the Mixie and align it with the clip in the centre of the Cauldron (you will need to make sure the Cauldron is flipped the right way).

Next, place the Mixie into the Cauldron horizontally with its head and feet aligning with the handles before rotating clockwise 90 degree’s (it should then be sitting vertically within the Cauldron). You can check that the Mixie is locked into place by lifting your Mixie while it’s in the Cauldron – if it’s been locked in properly, the Cauldron should lift with the Mixie.

Lastly, make sure you tuck the Mixie into the bowl, ensuring it’s ears, tail and legs are tucked in to avoid obstruction. Now you can reset the Cauldron by using the reset key – simply insert the key into the side of the Cauldron and rotate forward (towards the gem on the front of the Cauldron) – the bowl should flip so you can no longer see the Mixie.

Check that the switch on the Cauldron is in CREATE or SPELL mode and not in the ‘OFF’ position.

If you have used the Cauldron before, make sure the Inner Bowl surface is properly wiped clean of any previous spell ingredients, particularly the Water Sensors.

Check that the water is being poured into the correct side of the Inner Bowl. (You can refer to the ‘Resetting the Cauldron’ page of the manual to make sure. )

Try to follow the Magic Instructions.. Avoid stirring after the ‘tap, tap, tap’ prompt – the Cauldron may register the stirring as tapping the wand to progress. Try to only stir your ingredients when bubbling and boiling sounds are playing.

It can also help if you minimize surrounding noise as much as possible.

Also, try to avoid bumping or moving the Cauldron as this may accidentally be read as a Wand tap – which will make Cauldron progress to the next stage.

Have you started the Magic Spell yet?

Try Step 1 first (adding water to the Cauldron)

The Cauldron will not do anything or make any noises until water is poured into the top of the Cauldron. Once water is added, you and your child will hear bubble and boil sound effects and you can continue with the Magic Spell!

The instructions and Spell Book is there to guide you and your child through each step, with 1 ingredient at a time.

Don’t worry though, you can still complete the reveal process if you have used all the ingredients at once!

Just tap the Cauldron at the prompted times and ensure the main switch on the Cauldron has been placed in ‘Create Mode’

The Cauldron could be out of mist! Create more mist by refilling the Cauldron with the Refill Vial.

Next, ensure the Play Mode Switch is in ‘Create Mode’. If the switch is in the ‘OFF’ or ‘Spell Mode’ position, then mist will not be created.

If these two things are not the answer, the Battery may be low on the Cauldron. Low battery may not allow full function of the Magic Cauldron. Charge the battery using the provided USB Charging Cable.

Ensure the switch on the Mixie has been pushed to the ‘ON’ position.

The Mixie will cast spells with your child when the tip of the wand is in direct contact with the top of Gem, on a perpendicular angle.

Firstly, ensure the switch is in the ‘ON’ position.

The Magic Mixie could also be taking a nap… If your Mixie is in ‘sleep’ mode, you can move the switch from ‘OFF’ to ‘ON’ to reset your Mixie’s power levels.

The batteries could also be running low on their magic. Low batteries may not allow for full function of the Mixie. Replace all 3 batteries as described in the ‘Batteries’ page of the instruction manual, ensuring they are placed in the correct polarity.

Find out how to use the Magic Mixies Magic Cauldron and your Mixie by watching the video below:

Magic Mixies is available at all leading retailers. If you would like to know specific stockists in your country, please contact our customer service team at info@moosetoys.com

There are 2 different coloured cauldrons – 1x Pink Cauldron, 1x Blue Cauldron.

Yes, if you purchase the pink cauldron, you will get a pink Mixie. If you purchase the blue cauldron, you will get a blue Mixie. The species may vary. There are 4 different creatures to discover (2 Pink Mixies and 2 Blue Mixies)

Yes. When the mist is released to reveal the Magic Mixie Plush, it will have a significant fog-like effect and may have a mild odor. Please be assured it has been extensively tested and has been assessed by multiple independent, certified child-safety specialists ensuring there are no potential health and safety risks.

To generate the mist effect we have used Vegetable Glycerin which is safe for human consumption. It does not contain any animal by-products.

If you have concerns regarding this feature, please contact our customer service team at info@moosetoys.com

Yes, the Magic Mixies Magic Cauldron can be reloaded and used to reveal the Magic Mixie again and again (or you can use the included Gem case to reveal other items). You can also purchase a refill pack if you would like new spell ingredients or more misting liquid once you have used it all.

The below image instructs you on how to refill the mist in your Cauldron.

You can also download the image here: https://www.moosetoys.com/magic-mixies/mist-refill/

To remove the Mixie from the Cauldron, make sure you remove the clear band from the Mixie’s chest and then release it by turning (quarter turn) in the direction of the artwork on the Mixie’s stomach.

The Cauldron comes with a USB cable to recharge the Cauldron battery – make sure you only use the supplied cable to charge the Cauldron. It can be used with all standard USB charging adaptors (not included in the pack).  When the battery is low, the red light next to the charging port will flash and a ‘low battery’ sound will play – all play functions will be disabled until the battery is charged. Open the side cover on the Cauldron and plug the Micro-USB end into the charger port and plug the USB-A end into a USB2.0 compatible port. The red light next to the charger port will stay on until the battery is fully charged (charge time is approximately 60 – 90 minutes). When the light turns off, take the charger out, close the side cover and continue playing with the Cauldron.

Ensure the switch on the Mixie has been pushed to the ‘ON’ position.

The Mixie will work it’s magic best when the tip of the Wand directly touches the top of the Gem, perpendicular to the Mixie.

If the Magic Mixie gets dirty, you and your child can gently clean it with a clean, damp cloth

To use the Cauldron without the misting functionality, firstly unscrew the base of the cauldron to manually retrieve your Mixie. Then, reattach the base.

Switch the cauldron into ‘SPELL’ mode for play.